Refund Policy
Last updated: 15 December 2025
At DailyHealingJuice, we care about customer satisfaction and stand behind the quality of our products. Please read our refund policy carefully before making a purchase.
Eligibility for Refunds
Due to the nature of our product (food supplement / consumable), refunds are offered only under specific conditions.
You may be eligible for a refund if:
- You received a damaged, leaked, or broken product
- You received an incorrect product
- Your order was lost in transit
- The product reached you in an unusable condition
⏰ To be eligible, you must notify us within 7 days of delivery.
Non-Refundable Situations
Refunds will not be provided in the following cases:
- Change of mind after delivery
- Product already opened or partially consumed
- Minor variations in taste, color, or texture (natural products may vary)
- Delays caused by courier partners beyond our control
- Failure to follow usage or storage instructions
How to Request a Refund
To request a refund, please contact us at:
Include the following details:
- • Order ID
- • Registered email address
- • Reason for refund request
- • Clear photos or videos of the issue (if applicable)
Our team will review your request within 3–5 business days.
Refund Approval & Processing
- Once approved, refunds will be processed to the original payment method
- Refunds typically take 5–10 business days to reflect, depending on your bank or payment provider
- Shipping charges (if any) are non-refundable, unless the error was on our part
Replacement Policy (Preferred Option)
In certain cases, we may offer a replacement instead of a refund, especially for:
- Damaged products
- Incorrect items
Replacement shipments are processed at no additional cost.
⚠️ Important Notes
- • DailyHealingJuice is a food supplement, not a medicine
- • Results may vary from person to person
- • Refunds are not based on personal results or expectations